Description

Job Opportunity: Customer Care Executive in Dubai

A leading company in Dubai is looking for a dedicated and customer-focused individual to join our team as a Customer Care Executive. If you have excellent communication skills, a passion for assisting customers, and a commitment to providing top-notch service, we encourage you to apply for this position.

Key Responsibilities:

Customer Assistance: Provide prompt and courteous assistance to customers via phone, email, and other communication channels.
Inquiry Resolution: Address customer inquiries, concerns, and complaints effectively and efficiently.
Order Processing: Assist customers with order placement, tracking, and delivery inquiries.
Product Knowledge: Have a thorough understanding of company products and services to provide accurate information to customers.
Communication: Collaborate with other departments to ensure timely and accurate responses to customer queries.
Requirements:

Proven experience as a Customer Care Executive or in a similar role.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and a customer-centric approach.
Proficiency in Microsoft Office Suite and customer service software.
Ability to work in a fast-paced and dynamic customer care environment.
Benefits:

Competitive salary and opportunities for career development.
Training programs to enhance your customer service skills.
Supportive and collaborative work environment in a reputable company.
Opportunities for career advancement within the organization.
Employee benefits, including health insurance.
Location: Dubai, UAE