Description

Job Opportunity: Rooms Controller in Dubai

A prestigious hotel in Dubai is seeking a detail-oriented and organized individual to join our team as a Rooms Controller. If you have experience in hotel operations, strong administrative skills, and a passion for ensuring smooth room allocations and guest satisfaction, we encourage you to apply for this position.

Key Responsibilities:

Room Allocations: Coordinate and manage room assignments based on guest preferences and hotel availability.
Reservation Management: Monitor and manage room reservations, ensuring accuracy and adherence to hotel policies.
Guest Communication: Communicate with guests to confirm reservations, address special requests, and provide relevant information.
Collaboration: Coordinate with housekeeping, front desk, and other departments to ensure efficient room turnover.
Problem Resolution: Address and resolve any issues related to room assignments or guest preferences.
Requirements:

Proven experience as a Rooms Controller or in a similar role within the hotel industry.
Strong organizational and multitasking abilities.
Proficiency in hotel reservation systems and software.
Excellent communication and interpersonal skills.
Detail-oriented with a focus on guest satisfaction.
Benefits:

Competitive salary and opportunities for career development.
Training programs to enhance your hotel operations and customer service skills.
Supportive and collaborative work environment in a prestigious hotel.
Opportunities for career advancement within the hospitality industry.
Employee benefits, including health insurance.
Location: Dubai, UAE