Description

Job Title: Returns Specialist

Location: Dubai, UAE

Job Description:
We are seeking a detail-oriented and organized individual to join our warehouse team as a Returns Specialist. The Returns Specialist will play a crucial role in managing the returns process, ensuring efficiency, accuracy, and customer satisfaction.

Key Responsibilities:
Process customer returns and exchanges in accordance with company policies
Inspect returned items for damages and determine appropriate actions
Update inventory records to reflect returned items
Communicate with customers to address return inquiries and issues
Collaborate with customer service and other departments to resolve return-related concerns
Identify trends in returns and provide feedback to improve product quality and customer experience
Maintain accurate records of return transactions
Assist in restocking and organizing returned items in the warehouse
Ensure compliance with return policies and procedures

Requirements:
Previous experience as a Returns Specialist or in a similar role is preferred
Strong attention to detail and accuracy
Excellent communication and customer service skills
Familiarity with inventory management systems
Ability to work in a fast-paced warehouse environment
Good problem-solving and decision-making abilities
High school diploma or equivalent

Benefits:
Competitive hourly wage
Opportunities for career development and advancement
Positive and collaborative work environment
Health insurance and other benefits