Description

 Job Opportunity: Customer Service in Hotel 

Deliver exceptional hospitality experiences by joining our 5-star hotel team in Dubai. We are seeking passionate individuals to fill the role of Customer Service Representatives, providing top-notch service to our valued guests.

Position: Customer Service in Hotel

Location: Dubai

Responsibilities:

Welcome guests with a warm and friendly demeanor
Assist guests with check-in and check-out procedures
Handle inquiries and provide information about hotel amenities and services
Resolve guest issues and ensure satisfaction
Coordinate with other hotel departments to meet guest needs
Maintain a high standard of professionalism and hospitality
Requirements:

Previous experience in hotel customer service is preferred
Excellent communication and interpersonal skills
Strong problem-solving abilities and a customer-centric mindset
Familiarity with hotel operations and services
Ability to handle challenging situations with grace
Flexibility to work shifts, including weekends and holidays