Description

 Job Vacancy Opening: Call Center Agent
 Location: Shipping Sector, Dubai

Responsibilities:
 Handle inbound and outbound customer calls professionally.
 Provide accurate shipping and tracking information.
 Address customer inquiries and resolve complaints efficiently.
 Maintain records of customer interactions and transactions.
 Coordinate with internal teams to ensure smooth shipping processes.

Qualifications:
 Education: High school diploma or higher.
 Experience: Previous experience in a call center or customer service role preferred.