Call Center Agent Job Opportunity in United Arab Emirates.
We are looking for Call center Agent
Manage inbound and outbound calls in a timely manner.
Identify customers needs, clarify information research every issue and provide solutions and or alternatives.
Identify and escalate issues to supervisors
Guide the customers with our offers and promotions
Upsell our products
Complete call logs and reports
Punch the orders from online platforms to designated stores
Coordinate the order status with the store and update the customers in case of any delays