Call Center Agents

  • Salary:
    negotiable
  • Job type:
    Full-Time
  • Posted:
    September 9, 2021
  • Category:
    Customer Service
  • Gender:
    Male, Female, Other

JOB DESCRIPTION

Call Center Agents Job Opportunity in United Arab Emirates.

  • Industry: Advertising
  • Career: Unspecified
  • Job Location: Dubai
  • Salary: Unspecified
  • Experience: 1 – 2 Years
  • Job Type: Full Time
  • Gender: Any
  • Contact No.: 0568430715
  • Street: Business Bay

Description

We are looking for Call Center Representative is responsible for responding to incoming calls from new and existing customers addressing their queries and concerns, providing information and its services. Troubleshooting problems and handling complaints will also be a key part of your duty.

Duties and responsibilities

– Assist customers with all queries for products and resolve all billing uses and provide information on all product usage

– Identify customer needs, clarify information, research every issue and provide solutions and/or alternatives while following call centre “scripts” when handling different topics

– Monitor all calls and deal efficiently with all upset customers and angry callers and monitor the behavior of the same

– Administer all issues and recommend efficiently resolution within the required time frame

– Maintain knowledge on updated fleet and company policy to provide assistance to all customers and maintain the confidentiality of all information according to data privacy requirements.

Any nationality

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Contact us:
056-8430715
056-8749406

How to apply?

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