Description

We are looking for a highly-motivated individual to join us as a Customer Service Coordinator. You will be primarily responsible for handling customer queries in a professional and timely manner. Besides, you should be able to maintain a record of the client’s details and communication.

Requirements
Bachelor’s degree in Business Administration, Business Management, or a related field

2-3 years of experience as a Customer Service Coordinator, Customer Service Consultant, Customer Service Representative or a similar role in the Customer Service department

Excellent written and verbal communication skills

Familiarity with CRM software like HubSpot, Zoho, and Salesforce

Responsibilities
Overseeing Customer Service Representatives and other team members

Ensuring that the team members adhere to the company guidelines and policies at all times

Providing the clients with product and service knowledge

Identifying and resolving any urgent customer service queries

Note: Candidate Can Apply Only Inside UAE