Description

Key Responsibilities:

Respond to customer inquiries via phone, email, and chat.
Resolve issues, answer questions, and provide information about products and services.
Process orders, returns, and account updates.
Document interactions and maintain customer records.
Requirements:

Strong communication and problem-solving skills.
Ability to work independently and in a team environment.
Previous customer service experience preferred.
Familiarity with CRM software is a plus.