Description

We are looking for an expert customer service executive to join our organization. The customer service executive must be able to manage a team of customer support professionals. The candidate should be comfortable with creating policies and procedures that improve a customer’s experience while looking for support.

Responsibilities
Supervising a team of customer support professionals.
Monitoring the entire customer service process.
Resolving customer issues brought to your attention.
Creating procedures and policies for effective customer service.
Planning how to train customer support professionals.

Requirements
A bachelor’s degree in administration or a related field.
A minimum of 3 years of experience as a customer service representative.
Superior written and oral communication skills.
Leadership skills to guide and improve a team.
Data entry and basic computer skills.

Interested: Candidate can apply here.