Description

Now Hiring: Customer Service Executive
Sector: Consumer Goods
Location: Dubai

We are seeking a dedicated and customer-focused Customer Service Executive to join our growing team in the consumer goods sector. If you’re passionate about helping people and solving problems, this role is for you!

Key Responsibilities:
Respond to customer inquiries via phone, email, and chat
Resolve complaints and ensure customer satisfaction
Process orders, returns, and exchanges
Maintain accurate records of interactions and transactions
Coordinate with internal departments to ensure timely deliveries and solutions

Requirements:
High school diploma or higher (Bachelor’s degree preferred)
Experience in customer service or a related field is a plus
Excellent communication and problem-solving skills
Ability to multitask and stay calm under pressure
Proficiency in basic computer systems and CRM tools

What We Offer:
Competitive salary package
Career growth opportunities
Supportive and friendly work environment
Employee discounts and benefits (where applicable)