Customer Service Executive

  • Salary:
    negotiable
  • Job type:
    Full-Time
  • Posted:
    November 17, 2020
  • Category:
    Customer Service
  • Gender:
    Male, Female, Other

JOB DESCRIPTION

Customer Service Executive Job Opportunity in United Arab Emirates.

  • Industry: Financial Services
  • Career: Entry Level
  • Job Location: Dubai
  • Salary: AED 2501-3000
  • Experience: Less than 1 Year
  • Job Type: Full Time
  • Gender: Female
  • City: Dubai

Description

Preferred Philippines Nationality (Females)

· Greet all the customer

· Reach the given target on a daily basis

· Provides outstanding customer service by placing the interests of the customers first and aiming to exceed customer expectations

· Promotes and maintains positive relations with all loyal clients and new customer

· To be able to report to branch as per given schedule

· To be able to work in a timely manner

· Complies with all department and company policies and procedures

· Contributes to the fulfillment of department and company objectives and goals

· Performs as a team member in allocating and coordinating the work flow

· Handles workload and customer queries with patience and empathy and not let the work pressure reflect on the way when dealing with the clients

· Maintains proper records of all transactions, cancellations, and issues computer generated receipts to the customers

· Maintains an awareness of all promotions and advertisement

· Maintains a clean and orderly checkout of the counter

· Answers customer’s questions and provides information on procedures or policies

· Maintains good relationship with all customer

· Trains and mentor new employees

· Strictly follow the Anti-Money Laundering procedures as per company rules and regulations

· Responsible for protecting the privacy of their customers by not discussing financial matters outside, they are required to only release account information to authorized individuals

· Reporting to the Assistant Branch Manager

· Ensures zero tardiness and absences

· Ensure the cleanliness of the counter

· Make sure to give 100% commitment in all sales promotion.

How to apply?

Apply Apply for job
Disclaimer: Please do NOT pay any money to get a Job. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. Kindly inform us of any suspicious cases immediately.