Description

Customer Service Representative Needed
Location: Dubai, UAE

We are seeking a dedicated and personable Customer Service Representative to join our team in Dubai. If you excel at assisting customers and resolving inquiries professionally, this role is for you!

Responsibilities:
Interact with customers via phone, email, or in person to address inquiries
Provide detailed information about products or services
Resolve customer complaints promptly and effectively
Process orders, handle returns, and follow up on customer requests
Maintain accurate records of customer interactions
Collaborate with team members to enhance the customer experience

Requirements:
Previous experience in customer service or related roles is preferred
Strong verbal and written communication skills
Proficient in MS Office; familiarity with CRM systems is an advantage
Ability to remain patient and professional under pressure
A customer-first attitude and problem-solving skills

Benefits:
Competitive salary
Performance-based incentives
Friendly and supportive work environment
Opportunities for professional development