Description

We are looking for a friendly and helpful Customer Service Representative to join our shipping company. The role involves assisting customers with inquiries, tracking shipments, and providing excellent service.

Responsibilities:

Answer customer calls and emails.

Assist with tracking shipments and handling inquiries.

Provide information about services and products.

Help resolve customer issues or direct them to the right department.

Maintain customer records.

Requirements:

Good communication skills.

Friendly and helpful attitude.

Basic computer skills (Microsoft Office, etc.).

Previous customer service experience is a plus but not required.