Description

Job Vacancy: Customer Service Representative
Location: Dubai, UAE
Position Type: Full-Time

Key Responsibilities:
Handle customer inquiries via phone, email, and chat
Provide accurate information about products and services
Resolve customer complaints efficiently and professionally
Maintain detailed records of customer interactions
Follow up with customers to ensure satisfaction
Collaborate with other departments to improve customer experience

Requirements:
High school diploma or equivalent (Bachelor’s degree preferred)
Proven experience in a customer service role
Excellent communication and interpersonal skills
Ability to handle difficult situations with patience and professionalism
Proficiency in using customer service software and Microsoft Office.