Description

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### **Position: Customer Service Representative**

We are hiring motivated and people-oriented **Customer Service Representatives** to join our growing team! If you have excellent communication skills and enjoy helping others, this is the perfect opportunity for you.

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### **Key Responsibilities:**

* Handle inbound and outbound customer inquiries professionally
* Resolve customer complaints with empathy and efficiency
* Provide information about products and services
* Maintain accurate records of customer interactions
* Coordinate with internal teams to ensure customer satisfaction
* Follow company communication and service standards

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### **Requirements:**

* High school diploma or equivalent (Bachelor’s preferred)
* Strong verbal and written communication skills
* Proficiency in English (Arabic or additional languages is a plus)
* Basic computer skills (MS Office, CRM tools)
* Previous customer service or call center experience is preferred
* Positive attitude, patience, and a problem-solving mindset

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### **Job Details:**

**Working Hours: 9 AM – 6 PM
**Employment Type:** Full-time
**Visa:** Provided by the company (after selection)
Salary : Based on performance during the interview