Description

Greet guests promptly and professionally upon arrival and departure
Check guests in and out using hotel management software
Manage reservations, cancellations, and room assignments
Respond to guest inquiries and resolve any issues or complaints
Provide information about hotel amenities, local attractions, and services
Process payments and ensure accurate billing
Coordinate with housekeeping and maintenance departments as needed
Maintain a neat and organized front desk area
Follow all safety and security procedures