Description

The Front Desk Receptionist is responsible for providing a warm welcome to guests, handling all front desk operations efficiently, and ensuring excellent customer service. This position serves as the first point of contact for visitors and plays a key role in maintaining the company’s professional image.

Key Responsibilities:

Greet and welcome visitors in a professional and friendly manner.

Answer, screen, and forward phone calls or inquiries promptly.

Manage front desk activities including appointments, guest check-ins, and check-outs.

Handle correspondence, emails, and courier deliveries efficiently.

Maintain visitor logs and ensure security protocols are followed.

Assist in administrative tasks such as filing, data entry, and record-keeping.

Coordinate with housekeeping and maintenance teams to ensure the reception area is tidy and presentable.

Provide information and assistance to clients, staff, and guests as required.

Support HR or Admin departments with clerical duties when necessary.