Description

Job Title: Front Office Secretary
Department: Administration / Reception
Reports To: Office Manager / Admin Head

 Job Purpose:
To act as the first point of contact for visitors and callers, while performing secretarial duties to support the smooth operation of the front office and administrative functions.

 Key Responsibilities:
Greet visitors, clients, and staff professionally and direct them appropriately.

Answer, screen, and route phone calls; take messages as needed.

Manage front desk operations, including incoming/outgoing mail and deliveries.

Maintain visitor logs, appointment schedules, and meeting rooms.

Draft, format, and print correspondence, memos, reports, and other documents.

Manage filing systems (electronic and hard copy).