Description

We are looking for a friendly and professional Hotel Receptionist to manage front desk operations, welcome guests, and provide excellent customer service. The ideal candidate should have good communication skills and a pleasant personality.

Responsibilities:

Greet and assist guests upon arrival and during check-out

Handle reservations, room assignments, and guest inquiries

Manage phone calls, emails, and booking systems

Maintain guest records and process payments accurately

Coordinate with housekeeping and other departments for smooth operations

Resolve guest complaints efficiently and courteously