Description

Providing technical support for hotel staff on hardware, software, and network issues.
Diagnosing and resolving problems with computer systems, printers, servers, and network devices.
Installing, configuring, and updating computer hardware and software.
Maintaining and supporting hotel network infrastructure, including Wi-Fi, switches, and routers.
Monitoring system performance and troubleshooting connectivity issues.
Assisting employees with email setup, password resets, and other technical requests.
Ensuring data security and backing up critical information.
Documenting IT procedures, issues, and resolutions.
Supporting the onboarding of new staff with necessary IT equipment and tools.