Description

The Medical Receptionist is the first point of contact for patients in the clinic or hospital. The role involves managing appointments, patient registration, billing, and ensuring smooth communication between patients and medical staff while maintaining a professional and welcoming environment.

Key Responsibilities:

Greet patients and visitors in a friendly and professional manner.

Handle patient registration, appointment scheduling, and follow-ups.

Maintain accurate patient records in the hospital/clinic system.

Verify insurance details and assist with billing procedures.

Answer phone calls, emails, and patient inquiries promptly.

Coordinate with medical staff, lab, and pharmacy departments.

Ensure the reception area is organized, clean, and presentable.

Handle confidential patient information according to UAE healthcare regulations.