Description

 Key Responsibilities of a Receptionist
Front Desk Operations

Greet and welcome visitors or clients.

Direct guests to the appropriate person or department.

Answer and manage incoming calls and emails.

Administrative Support

Schedule appointments and maintain calendars.

Handle incoming and outgoing mail and packages.

Maintain office supplies and order replenishments.

Visitor Management

Maintain visitor logs and issue visitor passes.

Ensure security protocols are followed for all guests.

Customer Service

Provide accurate information about the company or services.

Handle client inquiries and resolve basic complaints.

Clerical Duties

Data entry, filing, and document management.

Prepare correspondence, memos, and reports.

Coordination

Assist with meeting room bookings and setups.

Coordinate with vendors, delivery personnel, and service staff.

Maintaining Office Cleanliness

Ensure the reception and waiting areas are neat and tidy.

Coordinate with janitorial staff if necessary.

 Required Skills
Excellent communication skills – verbal and written

Professional appearance and demeanor

Customer service orientation

Multitasking and time management

Basic computer proficiency – MS Office, email systems, and phone consoles

Attention to detail

Discretion and confidentiality – especially in corporate or medical settings