Waiter/Waitress and Order Taker Job Opportunity in United Arab Emirates.
Communicates directly with guests i.e. presents menus, helps with recommendations, receives orders, places orders and handles payments.
Ensures proper appearance (condition of uniforms) and grooming whilst on duty.
Works (hands on) towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.
Handles the guest greeting upon arrival and their seating through the hostess.
Maintains a professional / friendly, yet discreet relationship with the outlet patrons to ensure their well-being.
Makes himself / herself familiar with all menus, promotions, and other relevant issues concerning the outlet (product knowledge).
Reports cleanliness and maintenance issues to the immediate Supervisor.
Handles guest complaints as per instructions or consults the immediate Supervisor.
Attends all regular departmental briefings and contributes to an open communication within the assigned team.
Contributes to meet / maximize the monthly revenue budget for the respective outlet and understands to control the operational expenses.
Familiar with the company’s internal policies and safety procedures
Helps in other areas of the if the situation requires.
To promote efficiency, confidence, courtesy and an extremely high standard of social skills.
To generally promote and ensure good inter-departmental relations.
To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
To adhere to rules and regulations at all times.
To participate in any Training/Developments schemes as recommended by senior management.
To assist the Duty Manager in any task outlined/detailed by him/her.
To ensure that the standards required by Law and by Management are maintained at all times in the areas specified above.