Description

Customer Engagement:
Handle high inbound and outbound customer calls efficiently and courteously.
2. Service Knowledge:
Provide accurate and comprehensive information to customers, instilling
confidence in their purchase decisions.
3. Problem Solving and Resolution:
Analyze and resolve customer issues efficiently and effectively.
4. Documentation and Reporting:
Maintain detailed and accurate records of customer interactions, including
call logs and notes.
REQUIREMENTS
Minimum of a high school diploma (Bachelor’s degree preferred).
Proven track record in a call center or customer service role,