Description

Job Title: Customer Service Representative

Location: Dubai, UAE

Job Type: Full-time

Job Description:

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. The Customer Service Representative will be responsible for ensuring exceptional customer experiences and satisfaction at our hypermarket. If you have excellent communication skills, a friendly demeanor, and enjoy assisting customers, we encourage you to apply.

Responsibilities:
Greet and assist customers in a friendly and professional manner
Provide information on products, promotions, and services
Process customer transactions accurately and efficiently
Handle customer inquiries, requests, and complaints
Collaborate with team members to maintain a clean and organized store
Monitor and replenish merchandise on the sales floor
Assist in resolving issues related to customer transactions

Requirements:
Proven experience as a Customer Service Representative or in a similar role
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Ability to multitask and prioritize customer inquiries effectively
Proficient in using point-of-sale systems and other retail technology
Positive attitude and a willingness to go the extra mile for customers
High school diploma or equivalent

Benefits:
Competitive hourly wage
Health insurance
Retirement savings plan
Employee discounts on hypermarket products
Training and development opportunities
Collaborative and team-oriented work environment