Description

Job Title: Front Desk Receptionist

Location: Dubai, UAE

Job Type: Full-time

Job Description:
We are seeking a friendly and customer-focused individual to join our team as a Front Desk Receptionist. The Front Desk Receptionist will be the first point of contact for guests, providing exceptional service and ensuring a positive experience during their stay. If you have excellent communication skills, a welcoming demeanor, and enjoy working in a hospitality environment, we encourage you to apply.

Responsibilities:
Greet guests in a professional and welcoming manner
Check-in and check-out guests efficiently and accurately
Assist guests with inquiries, requests, and provide information about hotel amenities
Handle reservations and cancellations, ensuring accuracy in booking details
Process payments and issue receipts
Answer and direct phone calls to the appropriate departments
Collaborate with housekeeping and other hotel staff to ensure guest satisfaction
Maintain a clean and organized front desk area

Requirements:
Previous experience as a Front Desk Receptionist in a hotel is preferred
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Knowledge of hotel reservation systems and basic computer skills
Ability to handle stressful situations with calmness and professionalism
High school diploma or equivalent

Benefits:
Competitive hourly wage
Employee discounts on hotel services
Health insurance
Retirement savings plan
Training and development opportunities
Collaborative and team-oriented work environment