Description

Responsibilities:
Warmly greet and welcome guests upon arrival
Escort guests to their tables and provide menus
Manage reservations and assist with seating arrangements
Communicate with the kitchen and servers to ensure smooth table turnover
Monitor the dining area to maintain a clean and organized appearance
Answer phone calls and provide information or take reservations
Handle guest inquiries and resolve issues or escalate as needed
Collaborate with the waitstaff to coordinate efficient service
Assist in managing waiting lists during peak hours
Maintain a friendly and inviting atmosphere for guests

Requirements:
Proven experience as a hostess or in a customer service role
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Knowledge of reservation systems and basic computer skills
Neat and professional appearance
Friendly and outgoing personality