Description

Job description:

Providing excellent wait service to ensure satisfaction
Taking customer orders and delivering food and beverages
Making menu recommendations, answering questions and sharing additional information with restaurant patrons
Greet and escort customers to their tables
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
Prepare tables by setting up linens, silverware and glasses
Inform customers about the day’s specials
Offer menu recommendations upon request
Up-sell additional products when appropriate
Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
Communicate order details to the Kitchen Staff
Serve food and drink orders
Check dishes and kitchenware for cleanliness and presentation and report any problems
Arrange table settings and maintain a tidy dining area
Carry dirty plates, glasses and silverware to kitchen for cleaning
Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
Follow all relevant health department regulations
Provide excellent customer service to guests
Requirements
Proven work experience as a Waiter.
Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
Active listening and effective communication skills
Flexibility to work in shift.
Preparing and serving food items such as soups, sandwiches and pastries.