Description

As an Attendant member at our kids’ playground, you will play a crucial role in ensuring the smooth operation of the park and providing an enjoyable experience for our young guests and their families. Your responsibilities will encompass various tasks to maintain a safe, fun, and welcoming environment.

Key Responsibilities:

1. Guest Registration:

– Greet and welcome guests at the reception area.

– Assist with the registration process, including admission fees and waivers.

– Provide information about park activities, rules, and safety guidelines.

2. Customer Care:

– Address customer inquiries, concerns, and requests promptly and professionally.

– Ensure a high level of customer satisfaction by being attentive and helpful.

– Handle any issues or conflicts with diplomacy and empathy.

3. Park Operation:

– Monitor and enforce park rules and safety protocols to ensure a secure environment.

– Perform routine safety checks on equipment and report any maintenance needs.

– Assist in maintaining cleanliness and organization within the park.

4. Party Organization and Support:

– Coordinate and assist in organizing birthday parties and special events.

– Set up party areas, including decorations, tables, and seating arrangements.

– Ensure that party guests have a memorable and enjoyable experience.

5. First Aid and Safety:

– Be trained in basic first aid procedures and provide assistance when needed.

– Respond promptly to any emergencies, including contacting appropriate authorities if required.

6. Cash Handling:

– Accurately handle cash transactions, including admissions, gift shop purchases, and party payments.

– Maintain cash register records and report any discrepancies.