Description

Job Responsibilities:
Respond to customer inquiries and provide information about products/services.
Resolve customer issues and complaints in a timely and professional manner.
Process orders, returns, and exchanges efficiently.
Collaborate with other departments to ensure customer satisfaction.
Maintain accurate records of customer interactions and transactions.

Requirements:
Previous experience as a Customer Service Representative or in a similar role is preferred.
Excellent communication and interpersonal skills.
Ability to handle customer inquiries and issues with empathy and professionalism.
Strong problem-solving and multitasking abilities.
Proficient in using customer service software and tools.

Benefits:
Competitive salary and benefits package.
Training and professional development opportunities.
Collaborative and customer-focused work environment.