Description

We are hiring a professional Concierge to provide exceptional guest service in a high-end residential or hospitality environment in the UAE. The role involves greeting guests, managing requests, and ensuring a seamless customer experience.

Responsibilities
• Welcome residents, guests, or visitors and provide assistance with inquiries.
• Manage bookings for amenities, transportation, and reservations.
• Respond to service requests promptly and efficiently.
• Maintain a log of visitor entries, deliveries, and maintenance activities.
• Handle customer complaints and escalate unresolved issues.
• Coordinate with housekeeping, maintenance, and security departments.
• Stay informed about local attractions, events, and services.
• Manage email and telephone communications for guest-related tasks.
• Uphold a professional appearance and demeanor at all times.
• Maintain confidentiality and security protocols.