Description

oversee the day-to-day operations of the dining area, maintaining high service standards.
Supervise and mentor floor staff, providing guidance to ensure a positive and efficient work environment.
Handle guest inquiries and concerns with professionalism and prompt resolution.
Collaborate with the management team to organize and execute private events and functions.
Assist in training and development programs for front-of-house staff.
Monitor reservation systems and seating arrangements to optimize guest flow.
Contribute to maintaining a positive and inclusive atmosphere for both guests and staff.

Requirements:

Proven experience as a Floor Supervisor or in a similar front-of-house role within the hospitality industry.
Strong organizational, communication, and interpersonal skills.
Exceptional problem-solving abilities and a proactive approach to operational challenges.
Ability to work in a fast-paced environment and manage multiple tasks efficiently.
Familiarity with reservation systems and basic administrative tasks.