Description

Overview:
As a Customer Service Representative in our bustling supermarket, you will be the friendly face that our shoppers rely on. Your primary responsibility is to provide exceptional service to our valued customers, ensuring a positive shopping experience that keeps them coming back.

Responsibilities:
Customer Assistance: Greet customers warmly, answer their questions, and assist them in finding products.
Checkout Operations: Efficiently and accurately process customer purchases, handle cash, and maintain a clean checkout area.
Product Knowledge: Stay informed about our products to provide information and recommendations.
Complaint Resolution: Address customer concerns professionally and work to resolve issues swiftly.
Store Cleanliness: Help keep the store clean and organized, including restocking shelves and tidying aisles.
Cash Handling: Handle cash transactions with precision and maintain a balanced cash register.
Safety Compliance: Follow safety and security procedures to ensure a safe shopping environment.

Qualifications:
Previous customer service or retail experience is a plus.
Excellent communication and interpersonal skills.
Friendly and approachable demeanor.
Ability to handle cash and point-of-sale systems.
Flexible availability, including weekends and evenings.