Description

We are currently seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. If you have excellent communication skills and a passion for assisting customers, we encourage you to apply.

Key Responsibilities:
Respond promptly to customer inquiries via phone, email, or chat in a professional and courteous manner.
Assist customers in resolving product or service-related issues and provide appropriate solutions.
Process orders, returns, and exchanges accurately and efficiently.
Coordinate with other departments to ensure timely delivery and resolution of customer orders.
Information Provision:

Qualifications:
Previous experience in customer service or a related role is preferred but not mandatory.
Excellent communication skills, both verbal and written.
Strong problem-solving abilities and a customer-centric approach.
Proficiency in using customer service software or CRM systems is a plus.
Ability to work in a fast-paced environment and handle multiple tasks efficiently.