Description

Job Title: Front Desk Receptionist

Location: Dubai, UAE

Job Description:
Join our team as a Front Desk Receptionist and be the first point of contact for our guests and visitors. We are seeking a friendly and organized individual to provide exceptional customer service and administrative support.

Key Responsibilities:
Greet and welcome guests and visitors in a professional and friendly manner
Answer and direct phone calls to the appropriate department or personnel
Assist in the check-in and check-out process for hotel guests
Provide information about services, amenities, and local attractions
Handle reservations and booking inquiries
Manage and organize the front desk area
Process payments and maintain accurate records
Respond to guest inquiries and resolve issues promptly
Collaborate with other departments to ensure guest satisfaction
Perform other administrative tasks as needed

Requirements:
Previous experience as a Front Desk Receptionist or in a similar role is preferred
Strong customer service and communication skills
Proficient in handling phone systems and office equipment
Excellent organizational and multitasking abilities
Positive attitude and a willingness to assist guests
Familiarity with hotel reservation systems is a plus
High school diploma or equivalent

Benefits:
Competitive hourly wage
Opportunities for career development and advancement
Positive and collaborative work environment
Health insurance and other benefits