Description

Job Title: Head Cashier

Location: Dubai, UAE

Job Type: Full-time

Job Description:
We are currently seeking a dedicated and experienced individual to join our team as a Head Cashier. The Head Cashier will oversee the cash handling operations, supervise cashier staff, and ensure excellent customer service at the checkout counters. If you have strong leadership skills, a background in retail or cashiering, and a commitment to providing a positive shopping experience, we encourage you to apply.

Responsibilities:
Oversee the daily operations of the cash registers and checkout areas
Supervise and train cashier staff on proper cash handling procedures, customer service standards, and store policies
Assign tasks and responsibilities to cashier staff and monitor their performance and productivity
Ensure cashiers are accurately processing transactions, handling returns, and resolving customer issues in a timely and professional manner
Balance cash drawers and reconcile receipts at the end of each shift, ensuring accuracy and compliance with company policies
Handle customer inquiries, complaints, and escalations effectively and escalate issues to management as needed
Maintain cleanliness and organization at the checkout counters and surrounding areas
Monitor inventory levels of cash, coins, and other payment instruments and request replenishment as needed
Collaborate with the store management team to implement process improvements and enhance customer satisfaction

Requirements:
Previous experience as a cashier or in a similar retail position, with at least 1 years in a supervisory role preferred
Strong leadership and interpersonal skills
Excellent communication and customer service abilities
Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously
Proficiency in cash handling procedures and basic math skills
Attention to detail and accuracy in handling financial transactions
Flexibility to work evenings, weekends, and holidays as needed
High school diploma or equivalent; additional education or training in retail management is a plus

Benefits:
Competitive salary
Health insurance
Retirement savings plan
Employee discounts
Training and development opportunities
Collaborative and team-oriented work environment