Description

We are currently seeking a Customer Service Representative to deliver exceptional service to our valued customers.

Responsibilities:
Respond promptly to customer inquiries via phone, email, or chat.
Provide product information, resolve issues, and address concerns.
Process customer orders accurately and efficiently.
Track order status and communicate updates to customers.
Investigate and resolve customer complaints or issues.
Collaborate with internal teams to ensure customer satisfaction.
Develop a strong understanding of our product line to assist customers effectively.
Stay informed about product updates and promotions.

Requirements:
Previous experience in customer service or related role.
Excellent communication and problem-solving skills.
Familiarity with consumer goods is a plus.

Benefits:
Competitive salary with performance bonuses.
Health and wellness benefits.
Opportunities for professional growth within the company.