Description

Customer service representative Opportunity
Posted: Today
Salary: AED 3500
Place: Dubai

We are currently seeking a motivated and customer- focused individual to join our team as a Customer Service Representative. As the first point of contact for our valued customers, you will play a pivotal role in ensuring their satisfaction and building positive relationships. If you have excellent communication skills, a passion for helping others, and thrive in a fast- paced environment, we want to hear from you!

Responsibilities:

Provide outstanding customer service via phone, email, and live chat.

Address customer inquiries, concerns, and provide solutions promptly and professionally.

Manage and resolve customer complaints, escalating issues when necessary.

Accurately document customer interactions and maintain detailed records.

Collaborate with internal teams to ensure customer needs are met.

Stay informed about company products/services to effectively assist customers.

Contribute to a positive team culture and actively participate in training programs.