Description

Role Description

This is a full-time on-site role for a Patient Coordinator located in Dubai. The Patient Coordinator will be responsible for phone etiquette, appointment scheduling, sales and cross sales, medical terminology, and effective communication with patients while showing empathy and maintaining confidentiality. The Patient Coordinator will also be responsible for managing patient check-in, check-out, and ensuring that patients have a positive experience.

Qualifications

Must be fluent in 2 of the following languages; Arabic, Russian, and/or English
Prior experience in sales and customer service, preferably aesthetic services and body treatments
Understanding of medical terminology
Excellent communication skills with the ability to empathize, listen, and effectively respond to patient inquiries
Ability to multitask, prioritize and work in a fast-paced environment
Ability to maintain patient confidentiality and demonstrate professionalism at all times