Description

Job description

⦁ Act as the central point of contact for the office.
⦁ Receive guests at the front desk by greeting, welcoming, and directing them appropriately.
⦁ Answer, screening and forwarding incoming phone calls.
⦁ Receive, sort, and distribute daily mails and couriers.
⦁ Provide basic and accurate information in-person and via phone/email.
⦁ Ensure reception area is tidy and presentable, with all necessary stationery and materials (pens, forms and brochures).
⦁ Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
⦁ Assist and book meeting and conference rooms (through Outlook).
⦁ Order and maintain office supplies and keep inventory of stock (stationery, pantry, kitchen supplies).
⦁ Ensure that printers, coffee machines, and overall office infrastructure are in working order.
⦁ Coordinate with the suppliers, vendors, as well as facilities management for requests and job orders concerning the office.
⦁ Coordinate with drivers and office assistants for day to day activities.
⦁ Assist in document gathering for visa application and documentation.
⦁ Perform other clerical receptionist duties as required.

Requirements

⦁ Proven work experience as a Receptionist, Front Office Representative or similar role
⦁ Proficiency in Microsoft Office Suite, Outlook.
⦁ Hands-on experience with office equipment (e.g. fax machines and printers).
⦁ Professional attitude and appearance, proactive and confident.
⦁ Solid written and verbal communication skills
⦁ Ability to be resourceful and proactive when issues arise
⦁ Excellent organizational, multitasking and time management skills, with the ability to prioritize tasks
⦁ Customer service attitude
⦁ Bachelors Degree; additional certification in Office Management is a plus