Description

We are looking for a personable counter attendant to welcome our guests in a friendly and polite manner. The counter attendant’s responsibilities include maintaining cleanliness, attending to customers’ requests, serving food or packaging it for takeaway, and accepting payments.

To be successful as a counter attendant, you will carefully listen to customers to ensure accuracy when taking requests and demonstrate exceptional problem-solving abilities. A top-notch counter attendant should always strive to deliver outstanding customer service.

Counter Attendant Responsibilities:
Greeting customers as they arrive and making them feel welcome.
Directing customers to their seats and the restroom, answering questions about the menu, and making note of special requests, if required.
Serving food to diners from a counter or, if seated, taking their orders.
Communicating food and drink orders to the kitchen staff.
Assembling and packaging takeaway orders.
Maintaining cleanliness standards by keeping the counters, tableware, and utensils clean.
Replenishing food supplies when required.
Presenting customers with the bill and processing payments.
Complying with company policies.
Counter Attendant Requirements:
A high school diploma or GED.
Previous customer service experience is preferred.
Working knowledge of promoting, selling, and packaging food products.
The ability to process bills and cash registers.
Experience working with POS systems.
The ability to adhere to and uphold sanitization standards.
Excellent listening and communication skills.
A positive attitude and a polite and friendly demeanor.