Description

As a Front Office Supervisor, you will show your leadership and interpersonal strengths to oversee daily operations of the Front Office team while ensuring an exceptional guest journey.

Responsibilities:

Ensure all service standards are followed with friendly and engaging service.

Demonstrate a commitment to personal guest service excellence
Supervise daily shift process ensuring all team members adhere to standard operating procedures.

Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests.

Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.