Description

Job Title: Waiter/Waitress

Location: Dubai, UAE

Employment Type: Full-time

About Us:
We are a vibrant and popular dining destination known for its exceptional cuisine, warm hospitality, and inviting atmosphere. We are dedicated to providing memorable dining experiences for our guests, and we are seeking talented and passionate individuals to join our team as Waiters/Waitresses.

Responsibilities:
Greet and welcome guests in a friendly and professional manner
Escort guests to their tables and present menus
Provide menu recommendations and answer questions about menu items, ingredients, and preparation methods
Take food and beverage orders accurately and efficiently, using POS systems as needed
Serve food and beverages promptly and courteously, ensuring accuracy and presentation standards
Monitor tableware, glassware, and condiments to ensure they are clean, polished, and well-stocked
Anticipate guests’ needs and respond promptly to requests, special dietary requirements, and allergies
Check in with guests to ensure satisfaction with meals and address any concerns or issues
Process payments and handle cash and credit card transactions accurately
Collaborate with kitchen and bar staff to coordinate food and beverage service and ensure timely delivery of orders
Maintain cleanliness and organization of dining areas, including clearing tables, resetting tables, and assisting with closing duties

Requirements:
Previous experience as a waiter/waitress or in a similar customer service role preferred but not required
Excellent communication and interpersonal skills, with the ability to interact confidently and professionally with guests and colleagues
Positive attitude, enthusiasm, and a genuine passion for hospitality and guest service
Ability to work effectively in a fast-paced environment and remain calm under pressure
Strong multitasking and time management skills, with attention to detail and accuracy
Flexibility to work varying shifts, including evenings, weekends, and holidays as needed
Food safety and alcohol service certification (if required by local regulations)
Physical stamina and the ability to stand, walk, and carry trays for extended periods

Benefits:
Competitive hourly wage or salary based on experience and qualifications
Opportunity for tips/gratuities
Employee meal discounts
Training and professional development opportunities
Positive and supportive work environment