Description

Job Title: Waiter/Waitress

Location: Dubai, UAE

Employment Type: Full-time

About Us:
We are a renowned establishment dedicated to providing exceptional dining experiences and outstanding service to our guests. We are currently seeking enthusiastic and customer-focused individuals to join our team as Waiters/Waitresses. If you have a passion for hospitality and a desire to deliver memorable dining experiences, we invite you to apply.

Responsibilities:
Greet and seat guests in a friendly and welcoming manner, providing menus and explaining daily specials or promotions.
Take accurate food and beverage orders from guests, using suggestive selling techniques to upsell menu items and enhance the dining experience.
Enter orders into the POS system promptly and accurately, ensuring special requests and dietary restrictions are communicated to the kitchen staff.
Serve food and beverages to guests in a timely and professional manner, ensuring accuracy and presentation meet company standards.
Check in with guests throughout their meal to ensure satisfaction, address any concerns or requests, and offer dessert or additional beverages as appropriate.
Clear tables efficiently and reset them for the next guests, maintaining cleanliness and order in the dining area.
Assist with opening and closing duties, including setting up and breaking down dining areas, cleaning and sanitizing equipment, and restocking supplies.
Collaborate with kitchen and bar staff to coordinate food and beverage service and ensure smooth operations during peak hours.
Handle cash and credit card transactions accurately, processing payments and reconciling cash drawers at the end of each shift.
Adhere to food safety and sanitation guidelines, as well as company policies and procedures, to maintain a safe and hygienic environment for guests and staff.

Requirements:
Previous experience as a waiter/waitress or in a customer service role preferred but not required; training will be provided for entry-level candidates.
Excellent communication and interpersonal skills, with the ability to interact professionally with guests and coworkers.
Strong attention to detail and ability to multitask in a fast-paced environment.
Positive attitude, enthusiasm, and a genuine desire to provide exceptional service to guests.
Ability to work flexible hours, including evenings, weekends, and holidays, as required.
Basic math skills and proficiency in using POS systems or cash registers.
Knowledge of food and beverage terminology, menu items, and wine pairings is an asset.
Willingness to learn and adapt to changing priorities and guest preferences.

Benefits:
Competitive wages and tips, with opportunities for advancement based on performance.
Employee discounts on meals, beverages, and merchandise.
Positive and supportive work environment with opportunities for training and career development.
Flexible scheduling to accommodate work-life balance.