Description

Responsibilities:

Provide excellent customer service via phone, email, and chat
Assist customers with inquiries, concerns, and complaints
Resolve customer issues in a timely and professional manner
Maintain accurate records of customer interactions and transactions
Collaborate with other team members to ensure customer satisfaction
Stay updated on product knowledge to effectively assist customers

Requirements:

Bachelor’s degree or equivalent
Proven experience in customer support or related role
Strong communication and interpersonal skills
Ability to multitask and prioritize in a fast-paced environment
Proficiency in MS Office and customer support software
Positive attitude and willingness to learn
Location: Dubai