Description

Greeting and Welcoming:Welcome and greet visitors in a friendly and professional manner.
Direct visitors to the appropriate person or department.
Answering and Routing Calls:Answer and manage incoming calls on a multi-line telephone system.
Route calls to the appropriate person or department.
Take and relay messages accurately.
Administrative Support:Provide general administrative and clerical support.
Manage and maintain the reception area.
Handle and distribute incoming and outgoing mail.
Appointment Scheduling:Schedule appointments and maintain calendars for meeting rooms or executives.
Notify staff members of visitor arrivals.
Customer Service:Assist clients and customers with inquiries and provide information.
Address and resolve customer complaints or escalate issues as needed.
Communication:Communicate effectively with employees and external parties.
Keep staff informed about office updates and announcements.
Maintaining Records:Maintain and update records, including contact lists and directories.
Handling Confidential Information:Handle sensitive information with discretion and confidentiality.
Technology Proficiency:Proficient in using office equipment, including phones, copiers, and fax machines.