Call Center Agent Job Opportunity in United Arab Emirates.
Respond promptly to customer inquiries via phone, email, or chat.
Provide accurate information and assistance regarding our products and services.
Resolve customer issues effectively, escalating when necessary.
Maintain thorough and accurate records of interactions.
Strive to exceed customer expectations and contribute to team success.
Qualifications:
Strong communication and active listening skills.
Previous customer service or call center experience is a plus.
Ability to handle challenging situations with empathy and patience.
Proficiency in relevant computer applications.
Fluent English communication skills; additional languages are a bonus.