Description

Responsibilities:

Greet and welcome customers as they enter the restaurant.
Escort customers to their tables and present menus.
Take accurate food and drink orders from patrons.
Enter orders into the POS system for kitchen preparation.
Serve meals and beverages to customers with attention to detail.
Check in with diners to ensure their satisfaction with the food and service.
Clear tables and prepare them for the next guests.
Process payments, handle cash, and provide accurate change.
Upsell menu items and specials to enhance the dining experience.
Assist in setting up tables and arranging seating as needed.
Collaborate with the kitchen staff to ensure timely order delivery.
Handle customer inquiries, complaints, or special requests professionally.
Maintain a clean and organized dining area throughout the shift.
Adhere to food safety and hygiene standards.
Skills and Qualifications:

High school diploma or equivalent.
Previous experience as a waitress or in customer service preferred.
Strong communication and interpersonal skills.
Active listening abilities to accurately take orders and address requests.
Ability to multitask and work efficiently in a busy environment.
Basic math skills for order processing and payment handling.
Familiarity with POS systems and restaurant operations.
Team player with a positive attitude and willingness to help.
Attention to detail in order accuracy and presentation.
Adaptability to changing customer preferences and demands.
Professional and courteous demeanor, even under pressure.
Knowledge of food safety regulations and cleanliness standards.