Description

Responsibilities:

Front Desk Operations: Manage check-ins, check-outs, and reservations during the night shift.
Guest Assistance: Provide friendly assistance to guests, addressing inquiries and special requests.
Security: Ensure the safety and security of guests and the premises during the night hours.
Administrative Tasks: Handle administrative duties such as email correspondence, report generation, and guest database management.
Problem Resolution: Address guest complaints or issues promptly and professionally.
Cash Handling: Manage night audits, including balancing receipts and handling financial transactions.

Requirements:
Previous experience in a hotel receptionist role is preferred.
Excellent communication and interpersonal skills.
Ability to handle stressful situations calmly and professionally.
Basic computer skills for handling reservations and administrative tasks.
Customer-focused attitude with a warm and welcoming demeanor.
Benefits:
Competitive Night Shift Allowance | Employee Discounts | Safe Working Environment | Growth Opportunities